about us

We’ve Built Our Reputation on Doing Right by People.

We’ve built this company the same way we build our landscapes — with care, accountability, and a crew that takes pride in doing things right.
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Family Business

Family-Owned & Operated. The Pro Snow Removal Story.

We’ve been a family business since the start. From a single truck to a trusted crew — see how PSR grew into the company we are today.
GETTING STARTED

2009 – PSR is Founded. Long Nights & Early Mornings

It started small— just one plow truck and a commitment to doing things right. The early days meant long hours and word-of-mouth jobs, but since the beginning quality always came first.

EXPANDING

2015 – PSR Expands Services, Does First Hardscapes Project

With demand growing and the business gaining momentum, PSR took on its first hardscape job in 2015. Around the same time, Kayla joined the team full-time to help handle the day-to-day, laying the foundation for how the business runs today.

ESTABLISHED

2022 – Pro Snow Grows Its Team

Coming out of Covid, word-of-mouth had turned into steady demand. We grew the team with people who shared the same standard: do it right or don’t do it at all.

A photo of Pro Snow Removal owner Michael Johnson holding an award and check awarded to PSR from Unilock
WHERE WE ARE TODAY

2025 –  Central NY’s Most Reliable Landscape Crew

The name’s still Pro Snow, but now we handle everything outside—design, build, maintenance, and sitework. Reliable work. Incredible customer service. That’s why people call us first.

OUR TEAM

Meet The PSR Family

The core crew behind the quality. These are the people who make PSR what it is— season after season.
Michael Johnson
Michael is the Owner of Pro Snow Removal, and is still the point of contact for every job we do. Outside of work, he’s been a member of Optimist International since the early 2010s. Over the years, he’s coached youth wrestling and lacrosse, played in a touring band that opened for national acts, and served on the LaFayette town board.
Kayla Johnson
Kayla is Michael’s wonderful wife and the proud mom of their three kids. She joined Pro Snow full-time in 2015 to help manage the growing load of admin work as the business expanded. Today, she and Michael run the company together, with Michael handling the jobs in the field, and Kayla keeping everything organized behind the scenes.
Justino V.
With 30 years of experience in the industry and a sharp eye for detail, Justino has been a key player at Pro Snow since 2020.
Chad W.
With over 2 decades of experience leading hardscape projects, Chad’s expertise and skill in hardscaping is world-class.
Todd F.
Todd brings over 2 decades of lawncare experience to PSR, and is a key part of the maintenance team at Pro Snow.
Industry Leaders

The Best Certification In The Industry - Unilock Authorized Contractor

With an extremely rigorous application process, becoming a UAC is big deal. It means we’ve passed strict quality checks — on our work, our process, and our professionalism.
< 5%
Less than 5% of hardscapers pass the qualification process
Yearly
Inspections of our jobsites to maintain UAC status.
OUR STANDARDS

The Pro Snow promise: Elite Customer Service

Contractors like us live and die by reputation. So we give our all on every single job — whether it’s a six-figure transformation or just cutting the grass.

We Return Every Call.

You’ll never chase us down. Quick replies, clear answers, every time.

We Keep You in the Loop.

We always keep you in the loop — no surprises, no guessing.

We Never Cut Corners.

No missed spots. No rushed jobs. Just clean, consistent service every time.

Check Out Pro Snow On Social Media!

Some more personal posts from our Facebook feed. Work humor, business ethos, and what's important to us.
An image of a metal straw inside a patio paver
Pavers are life 🧱
Circular portion of an elaborately curved paver front walkway to a home
Pro Snow Removal
Apr 25, 2025
A new gray back deck installed beside a paver patio on a property in Whitesboro NY
Every homeowner will purchase a patio/deck at least once in their life. Some will do it “twice”. At our company, we pride ourselves in doing it right the first time.
Circular portion of an elaborately curved paver front walkway to a home
Pro Snow Removal
Apr 11, 2025
Meme image of people dancing over a background of a flower bed
So crispy! Great job on this spring clean up by our crew!
Circular portion of an elaborately curved paver front walkway to a home
Pro Snow Removal
Apr 4, 2025
Two young kids sitting in the front seat of a truck, daughters of PSR owner Michael Johnson
These two girls could be the future of our company!They love the outdoors! They’re always playing in the mud!They’re always asking about “Daddy’s work!When we say we’re a “family business, this is what we mean!
Circular portion of an elaborately curved paver front walkway to a home
Pro Snow Removal
Mar 17, 2025
Customer Reviews

Trusted by Families & Small Businesses

Jo Austin
Homeowner
"Mike’s team was hard working and did a great job of edging, weeding, laying fabric, and placing stone around my house and garage.  It had gotten away from us and Mike made fast work of it and gave us a reasonable price."
Camille Wildy
Homeowner
“I hired Pro Snow Removal to put a gravel pad down for my future shed. I have never experienced such stellar professionalism and precise communication from such a service ever before! At first I had planned on using a cheaper company, but after speaking with Michael, I knew this was the right place to spend my hard earned money. Michael was my point of contact while my property is over 200 miles away from where I was while the work was being done, I felt like I was actually there. I told him exactly what I needed and received veteran level feedback even before a down payment was made. I received clear professional photos of every single step, which made me feel very comfortable with the quality of work despite not being present during the process. I am one of those people who want to see everything! Michael cured that anxiety of not being present during the process. As a small business owner, I am highly impressed by his level of professionalism and communication. His crew did a wonderful job and I look forward to working with Pro Snow Removal again in the near future! Thank you for helping me with my first step toward building my future!”
Doreen Quinn
Homeowner
“Over the top professionals. Mike and his crew couldn't be more accommodating. Will continue to use them. Highly reccomend there service. Thank you Mike.”
Joseph Barry
Homeowner
“They fit me in for a spring clean up and when my extended family came by they were very impressed with how well the yard looked...It made me look good ! I did confess it wasn't my work. Very nice job on short notice. Can do people.”
Ralph Golio
Homeowner
“We did adding retaining wall and stairs. Did a very excellent job and highly recommended.”
C C
Homeowner
“Fantastic with difficult projects. They were always on time, communicated amazingly and performed well in challenging situations. Highly recommend for anyone looking for landscaping and design.”
Joseph Rivers Painting
Commercial Client
“Best around hands down! Give ‘em a call.”
Sandra Roe
Homeowner
“Pro Snow Removal did a great job on our backyard space! They transformed an unusable mess into an inviting area. They went above and beyond in everything. Highly recommended!”
Elizabeth Manzano
Homeowner
“Mike and his crew were amazing! We hired them for a redesign of our front landscaping and back yard. Our vision for the front was completely realized as the entire crew took my ideas and brought them to life, completely transforming the front of our home. In the back they removed a deck, concrete, and old patio and designed a beautiful one of a kind patio. They were professional, talented, always prompt and on time, and worked through rain and heat with a smile. We are beyond happy and will be customers for life. We highly recommend this company and look forward to having them return for future projects.”
Jacqueline Dorchester
Homeowner
“Michael and his team did a patio for our family back in 2021. I could not ask for a better experience. We had planned a party for my husband so there was a tight timeline and a tight budget. Pro Snow Removal was fantastic to work with from start to finish. And everyone at the party complimented the patio!”
Mark Block
Homeowner
“Pro Snow did an excellent job surfacing and extending my front porch, adding a matching rear porch area under my deck, designing and installing planting areas in the yard, and clearing and seeding a portion of the yard. All of their work was very well thought out and high quality. They really transformed the appearance of our property with their work. I highly recommend them to do any of your outdoor projects. They are knowledgeable, thorough, and creative.”
Grant
Homeowner
“I have been a customer of Pro Snow Removal for many years. I've used them for lawn and snow removal and 4 of my business locations as well as patio and landscaping work at my home. Mike and his team do an amazing job and I would recommend them to any commercial or residential client!”
Tomas Farrance
Homeowner
“Mike and his team are great. Great work and professional."
Peter Vasillion
Homeowner
“Mike and his team are 160 miles from home, but they did quick and professional work taking down what the town snowplows piled up after the ‘22 blizzard. Even though it was late in the day and they’d been going non-stop for 48 hours. Where other contractors were gouging the hell out of people in Clarence, Pro Snow Removal was very fair and easy to work with.”
Nancy Short
Homeowner
“Michael and his workers pit in a sidewalk and porch. We absolutely love it and get so many compliments!”
Dave Lemay
Homeowner
“Nor'easter dumped a butt load of snow on a new property. Had to cancel furniture deliveries due to snow. I was 2 hours away and in a jam, Pro Snow Removal saved the day, clean, fast and efficient. Called at 9 am done at 1 pm. Gr8! Work”
Denise Johnson
Homeowner
“Love our new patio and fire pit ! Can’t wait to spend quality family time in our new outdoor space! Mike and crew did a great job!”
Chris Sanderson
Homeowner
“Very professional and courteous."
Phyllis G
Commercial Client
“This was our first year using Snow Pro to plow your parking lot and we couldn't be happier with the service we received. Driveway was always clear when we came into work as well as the walkway. Great job thanks very much!!!”
Anthony Gugino
Homeowner
“Top notch crew! Finished work is outstanding. Best hardscape company in Syracuse 💪🏼"
Nick Geib
Homeowner
“Mike and his team are professional, fast and dependable. Pro Snow installed a French drain and landscaped after our pool was installed. Mikes vision and planning truly made this experience fast and affordable.”
Jay Pufky
Homeowner
“Pro Snow Removal was punctual, attentive to our needs, and delivered exactly what was promised. I'm very happy with the work and would definitely recommend them!”
Abbey Gendron
Homeowner
“Very happy with the landscaping work we had done! Friendly staff, completed in one day, and everything looks great. Thank you!”
Michael Mangano
Homeowner
“Mike and his crew came and worked through the bad weather we were having and still got our front landscape accomplished. They were on time, professional, and super efficient. We would definitely recommend them to anyone in the future.”
Kristy Willis
Homeowner
“I recently hired Pro Snow Removal to pour a concrete slab to extend our front porch, and I couldn’t be happier with the results. From start to finish, their service was exceptional.What truly impressed me was their professionalism. They were incredibly prompt, polite and respectful.Perhaps more importantly, their communication was outstanding. I was always kept in the loop with clear explanations of each step of the process. I always felt informed about what was happening, why and when. This level of transparency made the entire experience stress-free.The finished slab is perfectly level and looks fantastic. I highly recommend Pro Snow Removal to anyone in need of concrete work.”
Paul Paolozzi
Homeowner
“Michael Johnson is the commensurate professional in every facet of his work and the work of his team. I thought his estimate of the total cost was a bit higher than expected and after the work was complete I now realize his price was an exceptional value. He took the time to detail every facet of the scope of work, draw lines on the projected area of excavation, and explain why the recently emplaced builder unsatisfactory foundation needed removal. Michael gave detailed overhead shots, discussed areas where I had questions, and made sure all of my engineering preciseness was satisfied. The pictures explain more than my words. The work on all four sides of the house is remarkable and a discussion point for neighbors. Michael is the easiest person to discuss the project - either as a novice or an engineering expert. He loves his profession and it comes out in his work.”
Jeremy Cisela
Homeowner
“These guys work hard and do an excellent job. I had them put a gravel pad in to support a shed on a pretty decent sloped yard and it came out great. I'm very happy with how everything came out. I'll definitely call them in the future for any work I need done and I recommend you do, too."
There’s more where that came from...
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So — Are You Ready To Get Started?

We’d love to have you reach out. Request a quote or start your design & build estimate today!
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